Shipping policy

At She Shines, we’re committed to delivering your skincare and haircare essentials swiftly and securely across Pakistan.

Delivery Areas
We ship to every city and town nationwide, ensuring your order reaches you no matter where you are.

Processing Time
Orders are prepared and dispatched within one to two business days (excluding weekends and public holidays).

Delivery Estimates
Standard delivery typically arrives within three to five business days after dispatch. Expedited options are available at checkout for faster arrival.

Order Tracking
Once your order ships, you’ll receive tracking details to monitor its progress in real time via the courier’s website.

Address Accuracy
Please verify your shipping address before completing checkout. We cannot be responsible for delays or misdeliveries caused by incorrect or incomplete information.

Missed Deliveries
If a delivery attempt is unsuccessful, the courier will retry or hold your package at a local facility for pickup. Additional fees may apply if not collected promptly.

Customs & Taxes
All prices include local taxes. There are no extra customs or import fees for shipments within Pakistan.

Lost or Damaged Shipments
If your package is lost or arrives damaged, contact our support team via live chat or contact form within seven days of delivery. Provide your order number and any relevant photos, and we will arrange a replacement or refund.

Thank you for choosing She Shines—we appreciate your trust and are here to ensure your complete satisfaction with every order.